Crowne Plaza Dulles Airport, An Ihg Hotel Herndon

We had a great experience at this hotel. The staff was outstanding! They were helpful and cheerful, especially Saloua at the front desk. The hotel facilities were great, with a Starbucks in the lobby and a restaurant that served delicious food. The hotel was also very clean and close to the airport, so we didn't have to sleep at the airport. Additionally, the breakfast was fantastic.

Nothings

My friend and I recently stayed at Crowne Plaza Dulles Airport for a quick getaway. The staff was incredibly friendly and cheerful, even though we arrived in a bit of a bad mood due to our lost luggage. The hotel's dinner was a delightful surprise, especially the perfect apple pie. The room had everything we needed, including ample space for our luggage, charging outlets, and a spacious closet. We were also impressed with the efficient and fast airport shuttle service provided by the hotel.

Would recommend this hotel for its excellent facilities, cleanliness, friendly staff, and convenient location near Dulles Airport.

Unbeatable location, within walking distance of a shopping mall...

Exceptionally clean hotel with great views, we think it's a nice base for staying in Herndon.

Convenient location near the airport. 24-hour shuttle service. Clean and adequate room. Helpful staff

Everything was fantastic.

We loved the hotel and nice decor, it was a perfectly pleasant experience. The staff was outstanding. Service was excellent throughout the venue. Could use their free parking. Attached restaurant served plenty of good food. Everything was nice as always.

Clean and fantastic hotel with excellent location next to the airport. Large rooms with great view and great service.

I had a great stay here! The location was perfect as it was just a quick drive away from the airport, so I didn't have to worry about being late for my flight. The amenities were great, especially the room service and car hire services they provided. Additionally, the staff were extremely attentive and the room itself was very clean and comfortable. I especially appreciated having a sitting area and free Wi-Fi in my room.

I would highly recommend this place to family and friends.

The bed was comfortable and the restaurant was good and had lots of food. The staff were attentive, had early check in and late check-out. Our room was beautiful and we loved the bathroom, it was best. Situated in a modern area.

This reasonably clean hotel has a stylish lobby. The buffet breakfast is a great bonus.

The hotel lobby and common area were wonderful and relaxing. The front desk staff was amazing, making us feel at home with their polite and friendly service. The proximity to the W and OD trail and Lake Fairfax Park offered great outdoor activities like kayaking and camping. The breakfast was excellent and the bed was comfortable. The hotel was clean and the kitchen staff was nice.

Felt warmly welcomed throughout our stay, no reason to complain.

The hotel is conveniently located very close to the airport, making it a great choice for travelers. The free shuttle service to and from Dulles Airport is reliable and runs every half hour. The hotel also has an attached restaurant, Houlihans, where guests can enjoy delicious meals.

The hotel is not easily accessible by public transport, so guests may have to rely on a taxi or the free shuttle service provided by the hotel.

Located close to Reston town center and just a few minutes from Dulles airport, this hotel offers a convenient shuttle service. Attached restaurant adds to the convenience, and some guests enjoyed amazing sunsets from their cozy club lounge. the lemon water available all day and the staff's help with printing and other requests stood out as positives.

Some guests reported inadequate information regarding shuttle service, gym, parking, or hotel facilities.

During my recent stay at Crowne Plaza, I was impressed by the excellent service and quality of the hotel. As a Platinum member, I received a warm welcome and was upgraded to a luxurious Club level room. The IHG club lounge was a great bonus, offering complimentary beverages, snacks, and a comfortable space to relax or work. The room itself was well-appointed, with a Keurig machine, comfortable bed, and a clean, updated bathroom. The proximity to the airport was a huge convenience, and the free parking was a great perk. I highly recommend this hotel for its exceptional service and great amenities.

During my recent business trip, I had a comfortable stay at this hotel. The room was adequate and had everything I needed. As a gold card member, I had access to the 7th floor lounge area, which was a nice and cozy space. They offered a range of complimentary hot and cold drinks, as well as a limited supply of snacks. Another advantage was the continental breakfast available in the lounge if needed. Additionally, the hotel's location was key, being close to the airport and offering a 24-hour shuttle service.

There were a few aspects that I disliked. the room amenities were bare bones, and it would have been nice to have more options, such as complementary water.

Friendly staff, professional service. Great food, one of the best meals on our trip. Excellent airport transfer service with helpful drivers. Convenient location with nearby shopping and dining options. Complimentary amenities in clean and comfortable rooms.

Great breakfast and food at the restaurant. Reliable airport shuttle service. Friendly and helpful staff with prompt services. Lovely lobby and relaxing common area. Convenient location close to parks and trails.

My room was clean and well-maintained during my stay. The staff was friendly and accommodating, especially when I arrived early and they allowed me to check in. The location of the hotel was convenient for my travels. I would recommend this hotel to others.

The club lounge at the hotel was fantastic, offering a wide range of appetizers, snacks, and beverages throughout the day. The beautiful sunset view from the lounge was an added bonus. the lobby workspace area was excellent, providing a comfortable and productive environment. Lastly, having lemon water available all day was a refreshing touch.

The front desk personnel did not provide me with necessary information, such as elevator directions, gym details, parking and shuttle service information. there were some issues with cleanliness, as my bathroom counter was not cleaned, and there was a gnat issue.

Delightful breakfast, friendly staff, comfortable beds, convenient location, delicious dinner.

Everything is what I need and want.

I recently stayed at a luxurious 4-star hotel near the airport and I was incredibly impressed with the comfort and quality of the stay. The hotel is located in a convenient area just a short drive from the airport, making it perfect for travelers. The staff at this hotel were incredibly helpful and friendly, going above and beyond to ensure that my needs were met. From the moment I arrived, I felt welcomed and well taken care of.

In summary, I highly recommend this hotel to all travelers. The convenient location, exceptional service, and luxurious amenities make it a standout choice for anyone visiting the area.